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Please call us at  972-617-3524 if you suspect a water main break, water leak, or water contamination. Signs of a broken water main are water running down the pavement or in the ditch.


Possible Water Outage

Customers in Red Oak and Lancaster in the areas of Ovilla, Cole, Pratt, Lorene, Mabry, Prairie View, Prairie Creek, Ridge Oak, Lasseter, Rachelle, Parkcrest, Shadybrook, Reindeer, and El Camino Real Road, may experience interruption in their water service. Maintenance crews are on site and working to restore services as soon as possible.  We apologize for any inconvenience this may cause.