Contact Us

Office Hours: 7:30am – 4:30pm Monday – Friday 
Physical Address: 126 Alton Adams Dr., Waxahachie, Texas 75165 
Mailing Address: PO Box 40, Red Oak, Texas 75154 
Phone No. 972-617-3524 
Fax No. 972-617-0030
 

 SEND US AN E-MAIL

 

Please fill out the form below to send an e-mail to our Customer Service Department.

Make sure to include your account # OR your service address!

*Rockett SUD MUST have a valid phone # and e-mail address to properly repsond to your request*

 

 

 E-mails received outside of normal business hours, on the weekend, or during holidays will be responded to the following operating business day.

 

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required. Message and Data Rates May Apply.

Array
(
    [item_id] => 620
    [item_name] => rockettwater
    [lid] => 1352756831
    [group_read] => 2
    [group_write] => 65604
    [editor_uid] => 2084
    [editor_ip] => 69.15.17.138
    [modified] => 02-17-2018  16:10:24
    [created] => 12-21-2017  10:21:29
    [list_sort] => 
    [item_active] => 1
    [activateon_dt] => 
    [archiveon_dt] => 
    [removeon_dt] => 
    [went_live] => 0000-00-00 00:00:00
    [live] => 0
    [approval_groups] => 
    [keywords] => 
    [notes] => 10-22-2015 [] Client Chose Payment Method.
10-22-2015 [---] Client Initiated Signup.
2018-02-17 15:25:32BW Updated design from "23" to "73", bkg from "0" to "23", background image to "bg-frost.jpg" for new theme set.
    [new_note] => 
    [searchable] => Y
    [page_group_item_id] => 970
    [site_name] => Rockett Special Utility District
    [site_tagline] => Committed to Providing Clean, Safe Water for All Our Residents
    [site_design_id] => 73
    [utility_name] => Rockett Special Utility District
    [utility_address] => 126 Alton Adams Dr.
    [utility_city] => Waxahachie
    [utility_state] => TX
    [utility_zip] => 75165
    [utility_phone] => (972) 617-3524
    [utility_email] => customerservice@rockettwater.com
    [social_link_facebook] => 
    [social_link_twitter] => 
    [page_group_item_name] => /rwi/rockettwater/
    [full_domain] => www.rockettwater.com
    [intro_text] => 

At Rockett Special Utility District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

[intro_headline] => Our Mission [payment_address_1] => Rockett Special Utility District [payment_address_2] => P.O. Box 40 [payment_address_3] => Red Oak, TX 75154 [billpay_direct_link_url] => https://www.municipalonlinepayments.com/rockettsudtx [latitude] => 32.463764 [longitude] => -96.8303201 [show_meter_reading_form] => N [approx_connections] => 11,750 [billpay_have_at_signup] => Y [billpay_interested_at_signup] => N [billing_address] => P.O. Box 40 [billing_city] => Red Oak [billing_state] => TX [billing_zip] => 75154 [how_heard] => Searching other SUD websites [signup_date] => 2015-10-22 18:33:25 [stripe_customer_id] => cus_7DIDAUW4d6ODbS [stripe_plan_id] => [is_featured] => 0 [is_internal] => 0 [payment_method] => check [analytics_number] => UA-100496851-1 [utility_email_billing] => [utility_email_repair] => [utility_email_meterreading] => [product_id] => 3 [full_domain_live] => 1 [send_meter_reading_notices] => N [meter_reading_last_download_date] => 0000-00-00 00:00:00 [show_blog] => N [intro_text_2] =>

Looking for the most convenient way to pay your bill? Simply choose the option that best suits your needs... Learn more...

[intro_text_3] =>

Homeowners in the south should give special attention to exposed water pipes during the winter months. Freezing pipes are a problem in warmer climates where they often run through uninsulated or underinsulated attics or crawl spaces. Although we only have a few cold snaps per season, it’s still necessary to protect exposed water pipes. Leaving pipes unprotected can cause them to burst, which can result in a tremendous amount of damage to the home and the contents inside.

You can drastically reduce your chance of property damage by preparing your water pipes before a hard freeze. Click HERE to read the full article by Texas A&M AgriLife.

[intro_headline_2] => Bill Payment Options [intro_headline_3] => Winter Storms: Preventing and Thawing Frozen Pipes [utility_country] => US [billing_country] => US [wunderground_city] => Midlothian [attachment_filename] => rwi_620_logo_1352756831_7414.png [show_logo] => Y [show_site_name] => N [show_site_tagline] => Y [show_date] => Y [ccr_document_viewer_count] => 0 [subdomain_preference] => myruralwater.com [promo_code_used] => [html_head_content] => [social_link_youtube] => [timezone] => America/Chicago [utility_email_label] => Customer Support [utility_email_label_billing] => Billing Department [utility_email_label_meterreading] => Meter Reading [utility_email_label_repair] => Repair Department [office_hours] => [alert_signup_button_text] => Sign Up for Alerts [calendar_button_text] => View Calendar [custom_background] => N [attachment_filename2] => bg-frost.jpg [site_background_id] => 23 [show_contact_form_footer] => 1 [use_captcha] => 0 [modified_mysql_orig] => 20180217161024 [created_mysql_orig] => 20171221102129 )

Rockett Special Utility District Rockett Special Utility District