Office Hours: 7:30am – 4:30pm Monday – Friday
Physical Address: 126 Alton Adams Dr., Waxahachie, Texas 75165
Mailing Address: PO Box 40, Red Oak, Texas 75154
Phone No. 972-617-3524
Fax No. 972-617-0030
If you suspect a water main is broken, immediately call so it can be repaired as soon as possible. Signs of a broken water main are water running down the pavement or in the ditch.
Please don’t assume your neighbor called.
Please fill out the form below to send an email to Customer Service.
E-mails received outside of normal business hours, on the weekend, or during holidays will be responded to the following operating business day.
For immediate assistance please call (972) 617-3524.
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