Rockett Special Utility District is pleased to offer a wide variety of payment options to our customers. You may notice our new bills. We have switched from postcard billing to statement billing with a return envelope enclosed for your convenience. If you have any questions regarding our new billing format, or questions regarding any of the following options listed below, please contact our office at (972) 617-3524 or email [email protected]
Automated Phone Payment System
We offer a pay by phone payment method for Rockett SUD customers! Make quick, secure payments to your account using our automated phone payment system with a Credit Card or Debit Card. These services will be available 24/7 for your convenience at no charge.
E-Bill Go-Paperless/ Register Today
Make your life easy and green - register to use E-Bill, the easy, fast, secure, and totally paperless way to receive your Rockett Special Utility District's monthly bill. Say goodbye to paper bills.
*By registering for E-Bill, you acknowledge and accept that you will no longer receive a printed bill in the mail every month from Rockett Special Utility District, and that you are responsible for paying all outstanding amounts on your account whether or not you have received an E-Bill notification.
We offer 2 ways to register.
1. Log into your account under the "Payment Online/Account Detail" tab and select "Sign up for ebilling" located to the right of your screen under Online Services.
Rockett offers Bank and Credit Card Draft. For Bank Draft you will need to submit a form to the office (in person, by mail, or by fax) authorizing the bank draft and must include a voided check. For credit or debit card draft you will need to enroll in Auto-Pay online here. Your bill will be drafted the day of your due date. Draft dates are as follows:
- Bill date of the 1st-will be drafted on the 16th of every month.
- Bill date of the 5th-will be drafted on the 21st of every month.
- Bill date of the 10th-will be drafted on the 26th of every month.
*Please note if the 16th, 21st, or 26th falls on a weekend or holiday your account will be drafted the next business day.
It is recommended to sign up for E-bill with this service.
If you have any questions or need assistance enrolling please call our office at (972) 617-3524.
Payments online, simply click on the "Payment Online/Account Detail" tab and create an account. You may also view your utility bill online with this feature.
*Please note if your service has been disconnected due to non-payment, you can make a payment online however, you will need to contact Rockett SUD to be reconnected.
Onsite & Phone
Payments can be made over the phone with a Master Card, Visa, Discover, or American Express. Payments can be made to Rockett at our offices located at 126 Alton Adams Dr., Waxahachie, TX. during regular business hours Monday - Friday 7:30am till 4:30pm. For your convenience payments can be made through our drive - thru windows during regular business hours or can be dropped off in the night deposit box after regular business hours. (no cash payments left in the night box, please)
Payments can also be made by mailing check or money order to: Rockett SUD PO Box 40, Red Oak, TX 75154-6532 or payment can be made by using electronic bill pay online service through your bank.
Rockett Special Utility District
P.O. Box 40
Red Oak, TX 75154