Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

 

 

We Will Be Closed Monday September 5th for Labor Day Holiday

Rockett Special Utility District we be closed Monday September 5th in observance of Labor Day.  If you have a water emergency please call 972-617-3524 and hold for the answering service to relay...

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Temporary Change of Drinking Water Disinfectant

On October 1st, 2022, Rockett SUD's provider will be changing the disinfectant that we use from chloramines to free chlorine. This change is intended to benefit our customers by reducing the...

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Automated Phone System Available

We are happy to report the Automated Phone Payment System was restored yesterday and is available for use.

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Automated Phone Payment System is Currently Unavailable

Our Automated Phone Payment System is currectly unavailable.  Online payments can still be made on our payment site and a representative can take your payment by phone directly by calling...

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February 2, 2022 Winter Weather Warning

Home | El Dorado Water Utilities

The National Weather Service issued a Winter Storm Warning for the North Texas Area beginning 2/2/2022 through 2/3/2022 (read below).  You can visit the Dallas/Fort Worth area updates on the...

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Server Maintenance Completed June 18th

Our server maintenance is complete and our system is online.  Automated phone system payments and online payments are available.  Our drive-thru and our office staff will  resume operation Monday...

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Server Maintenance Friday June 18

On Friday June 18 our servers will undergo maintenance.  During this time there will be no access to account information and payments cannot be processed (including online and automated phone...

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Late Notice Change

To Our Customers,

Starting May 2021 the format of our late notices will change from postcards to statements sent in an envelope similar to regular bills.  Please do not discard an envelope from...

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FREE online payment of Rockett Water bills

GOOD NEWS!  Paying your Rockett Water bill online is free and easy!  Save a stamp, Save some Time, Save the Hassle - pay online 24 hours a day, 365 days a year.  You can also set up automatic...

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Remember!

Damage to the District’s meter and/or endpoint will result in replacement of the damaged equipment. The fee(s) for replacing damaged equipment is passed on to the customer.

Click HERE for more...

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Temporary Change of Drinking Water Disinfectant

October 1st, 2020, Rockett SUD will be changing the disinfectant that we use from chloramines to free chlorine. This change is intended to benefit our customers by reducing the levels of...

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Drinking Water Remains Safe

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Rockett Customer Notice

In attempt to be proactive and socially responsible, our lobby will be closed. All business transactions and New Service will be conducted through our drive-thru window, email or fax. Our phone...

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Coronavirus (COVID-19) Information

Coronavirus (COVID-19) Information

The health and safety of our customers and employees is a top priority of the Rockett Special Utility District board and management.  Below are a list of...

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Get to know your meter!

Rockett SUD provides the latest technologies that exist with Beacon E-Series water meters. This technology results in a more accurate accounting of water being consumed, allowing us to remotely...

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Receive free Leak Detection TEXT alerts!

Get connected to Eye On Water! Visit https://eyeonwater.com/ to receive FREE leak detection alerts. It's an easy and helpful tool to track water consumption down to the hour.  You can also choose...

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Pay your bill by phone 24/7!

Make quick, secure payments to your account using our automated phone payment system with a Credit Card or eCheck. These services will be available 24/7 for your convenience.

1-888-703-9188

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Trash Information

Rockett Special Utility District is not responsible for and cannot provide trash services/collections. Customers located in The City of Waxahachie or The City of Red Oak’s Sewer and/or Garbage...

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Credit Card Draft

We offer Draft by Credit Card Download Draft Request Form and submit it by mail to P.O. Box 40, Red Oak Texas 75154 or fax to 972-617-0030.  

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E-Billing -- Go Paperless today!

Say goodbye to paper bills! Make your life easy and green by registering to use E-Bill, the easy, fast, secure, and totally paperless way to receive your Rockett Special Utility District's monthly...

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PAST DUE POLICY

If payment is not received by the due date shown on the past due notice, a $50.00 delinquent fee will be assessed and your service is subject to immediate meter lock for non-payment.

The past due...

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Cross Connection Control Notice: LAWN SPRINKLERS

The Texas Commission on Environmental Quality (TCEQ) requires every water supplier to develop and implement a comprehensive cross connection control program for the elimination of existing cross...

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